CITIZENS’
CHARTER OF HORTICULTURE DEPARTMENT ANDHRA PRADESH |
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| Objective |
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Services Provided
to the Citizens / Farmers/ Processors/ Exporters |
| Our
Service Standards |
| Availability
of forms and Information |
| Complaint
redressal systems |
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To improve the Quality of public service provided by Horticulture
Department through proper ACCOUNTABILITY & TRANSPARENCY.
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A. HORTICULTURE ACTIVITIES/ PROGRAMMES:
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II.
Services provided to the Citizens / Farmers/ Processors/ Exporters: |
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- Extend
technical services on package of practices in cultivation of various
Horticulture crops.
-
Organising
various ON FARM/OFF FARM Training Programs to the Progressive
farmers.
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Training
and capacity building.
-
Providing
financial assistance to the farmers under different developmental
activities with government funding.
-
Conduct
demonstration of new technologies in the farms.
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Water
and Leaf analysis for integrated nutrient management.
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Production
and supply of genuine plant material to farmers.
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Promotion
of Organic farming, INM & IPM.
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Garden course to farmers and gardeners course for malies.
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Facilitating
for formation of Horticulture grower’s associations/ societies.
-
Encouraging
setting up of Green Houses/ Poly Houses for production of high
value flower crops/ vegetables in off-season.
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Valuation
of Horticultural crops for payment of compensation by revenue
authorities during land acquisitions for public purposes.
Extending immediate technical remedial measures for revival
of Horticulture crops during natural calamities besides assessing
the damage, reporting to the Government for sanctioning of relief.
Issue of Phyto Sanitary Certificate for export of Horticulture
produce.
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Facilitating
setting up of infrastructural facilities like pre-cooling, cold
storage, pack houses, processing units etc.,
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Forwarding
and recommending the proposals for financial assistance to the
Central agencies like APEDA, NHB, MFPI etc.,
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Facilitating
exports of specified Horticultural produce from Agri Export
Zones.
-
Administering
Andhra Pradesh Oil palm (Regulation of production and processing)
Act 1993 to protect interest of growers.
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Encourage
farmers for growing market driven horticultural crops in compact
blocks.
-
Encourage
setting up of market yards, Horti. Hubs, etc. under private
public partnership.
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B.
ANDHRA PRADESH MICROIRRIGATION PROJECT |
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A.P
Micro Irrigation Project : |
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Steps to be followed to avail the benefits under the programme:
-
Eligible
farmers may approach the Village Secretary or Mandal
Agricultural Officer, Horticulture Officer, Asst. Director
of Horticulture or PD, DWMA.
- The
prescribed application form shall be attested by the
Panchayat Secretary and submitted in the O/o. P.D.,
DWMA with all particulars.
- APMIP
provides 70% subsidy subject to the maximum ceiling
of Rs. 50,000 per family. For the remaining amount farmer
can avail bank loan subject to his eligibility, or bring
his own contribution.
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Insurance coverage to MI systems
- Insurance
coverage to MI systems has been provided under this
project with 0.25% of the system cost as premium by
United India Insurance company and Oriental Insurance
company
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Services provided to the farmers
- Encouraging
the farmers for taking up micro irrigation in horticulture
crops, sugarcane and agriculture field crops.
-
Arrange awareness programmes on Micro Irrigation system
in co-ordination with M.I. companies.
-
Awareness programmes on maintenance of M.I. systems
and fertigtion methods.
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III.
Our Service Standards: |
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We
have set the following targets, standards and response
time for delivery of services.
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ITEM OF SERVICE |
TARGETED RESPONSE TIME |
| A |
HORTICULTURE DEPARTMENT |
| 1. |
Technical Services |
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- Without
field visit |
Immediately |
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- With
field visit |
7 days. |
| 2. |
Supply
of Hybrid Vegetable seed |
20 days. |
| 3. |
Fruits,
Spices, Medicinal & Aromatic Plants and other
schemes |
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- Sanction |
7 days |
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- Grounding |
15 days |
| 4. |
Floriculture |
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- Sanction |
7 days |
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- Grounding |
60 days |
| 5. |
Training Programs & Field visits |
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At field level |
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- Fixing
the date |
2 days |
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- Organisation |
15 days |
| 6. |
Outside
the district / State |
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- Fixing
the date |
5 days |
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- Organisation |
15 days |
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Service provided
to export traders |
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| 7. |
Preliminary
inspections of Fruit Orchards for Export |
5 days |
| 8. |
Issue
of Phyto Sanitary Certificate |
2 days |
| 9. |
Crop Valuation |
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- Land
acquisition |
10
days after receipt of information Spl.
Dy. Collector. |
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- Natural
calamities (damage Assessment) |
Immediately |
| 10 |
Registration
of Co-operative Societies |
14 days |
| 11 |
Forwarding
proposals to other agencies like NHB, CDB, etc |
10 days |
| B |
ANDHRA PRADESH MICRO IRRIGATION PROJECT |
| |
Micro Irrigation |
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- Issue
of Administrative sanction +10% releases to MIP
companies incase
of non-loany farmers |
With
in 2 days from receipt of application in PD’s
office along with survey report BOQ, Farmers share / Bank consent |
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- Installation by
MI companies and submission of 85%
claim along with completion certificate |
15 days
from date of receipt of administrative sanction. |
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- Releases
of 85% by PD involving the inspection of the
installation. |
15 days
from date of receipt of installation certificate. |
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IV.
Availability of forms and information |
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TITLE OF FORM |
AMOUNT (RS.) |
| a. |
Departmental
Schemes |
Free |
| b. |
Pack
Houses |
Free |
| c. |
Plastic
Crates |
Free |
| d. |
Floriculture
Form |
100/- |
| e. |
Book
lets on specified crops |
10/-
to 15/- |
| f. |
Leaf
Analysis |
100/- |
| g. |
Water
Analysis |
50/- |
| h. |
Cost
for Issuing Phyto sanitary
Certificate |
100/- |
| i. |
Micro
Irrigation |
Free |
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V.
Complaint redressal systems: |
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The
following personal can be contacted for redressal of the
problems/ issues. |
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A.
STATE HEAD QUARTERS: |
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PHONE
NOS.OF OFFICERS OF THE HORTICULTURE DEPARTMENT |
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| OFFICERS PHONE NUMBERS IN THE COMMISSIONERATE OF HORTICULTURE |
| Sl. No. |
Name
of the Officer
Sarvasri/ Smt. |
Designation |
Cell
Phone
Numbers |
Office
phone/
Fax numbers |
| 1 |
G. Jaya Lakshmi, IAS |
Commissioner
of Horticulture |
|
23240124
Fax: 23240181 |
| 2 |
M. Veerabrahmaiah, IAS |
Joint Commissioner |
|
23210678
Fax: 23240181 |
| 3 |
R. Vaikunta Rao |
AddI.D.H (I/C) |
94904 90269 |
--do-- |
| 4 |
M.Venkateswara Rao |
AddI.D.H (I/C) |
94904
90272 |
--do-- |
| 5 |
Y.Balasivudu |
D.D.H
( Spices /M&AP) |
94904
90271 |
--do-- |
| 6 |
B.Eashwar Prasad |
D.D.H. (Govt Garden) |
94904 90288 |
--do-- |
| 7 |
A.Venkateswarlu |
D.D.H
(HTI) |
94904
90274 |
--do-- |
| 8 |
L.Venkat Ram Reddy |
A.D.H
(AEZ & Mktg.) |
94904
90769 |
--do-- |
| 9 |
A.V.S. Jamadagni |
A.D.H. (AEZ & Mktg, Oil Palm & ITDM) |
94904 90278 |
--do-- |
| 10 |
Ch.Pulla Reddy |
A.D.H (Fruits) |
94904 90014 |
--do-- |
| 11 |
V.V.S.Sai Baba |
A.D.H (GG) |
94904 90284 |
--do-- |
| 12 |
Mohd. Sujath Ali |
A.D. (Tech) (GG) |
94904
90284 |
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| 13 |
D.Uma Devi |
A.D.H. (Planning & MON) |
94904
90298 |
--do-- |
| 14 |
Ch.Aruna Kumar |
Admn.
Officer (I/c) |
94904
90285 |
--do-- |
| 15 |
P.Shyamala |
Admn.
Officer |
94904
90286 |
--do-- |
| 16 |
K.V.G.V.Subrahmanyam |
Accounts
Officer |
94904
90715 |
--do-- |
| 17 |
K.Srikanth Reddy |
H.O.
(Oil Palm) |
94904
90289 |
--do-- |
| 18 |
P.Mohan Reddy |
A.A.O. |
94904
90291 |
--do-- |
| 19 |
D.Vijaya Lakshmi |
H.O.
(H.D.A) |
94904
90293 |
--do-- |
| 20 |
B.Vijaya Prasad |
H.O.
(G.G) |
94904
90295 |
--do-- |
| 21 |
U.Sudha |
H.O.
(Mush/IT&DM) |
94904
90296 |
--do-- |
| 22 |
K.Hemalatha |
H.O.
(G.G) |
94904
90297 |
--do-- |
| 23 |
M.Madhavi |
H.O. |
94904
90015 |
--do-- |
| 24 |
B.Praveena |
H.O. (Planning) |
94904
90290 |
--do-- |
| 25 |
M.Hari Prasad |
H.O (Publicty) |
94904 90292 |
--do-- |
| 26 |
P.T.Kavitha |
H.O.
(Fruits) |
94904
90280 |
--do-- |
| 27 |
V.Phani Raj Kumar |
OSD
(H.D.A) |
94904
90287 |
--do-- |
| 28 |
K.
Kishan Rao |
H.O (H.I.T) |
94904
90227 |
23327581
Fax:23373479 |
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| ANDHRA
PRADESH MICRO IRRIGATION PROJECT |
| K.V.Satyanarayana |
Project Officer, A.P.M.I.P. |
98480 10047 |
23398639 23398569 |
| R. Prabhakar |
O.S.D. (Sericulture) APMIP |
94904 90010 |
(--do--) Fax: 23313265 |
| M.A. Mateen |
Asst.Cane Commissioner
(Sugarcane) APMIP |
94904 90005 |
--do-- |
| K. Suryanarayana Rao |
O.S.D.
(Admin) |
94904 90116 |
-- do -- |
| S. Narsing das |
O.S.D (APMIP) |
|
-- do -- |
| N. Sukender Reddy |
ADH |
|
-- do -- |
| G. Andal |
H.O. (APMIP) |
94904 90055 |
-- do -- |
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| STATE
HORTICULTURE MISSION |
| H.Arun Kumar |
Executive Director, SHM. Hyd. |
94402 19999 |
Phone/ Fax: 23375336 |
| P. Konda reddy |
D.D.H. (SHM) |
94904 90700 |
--do-- |
| K. Bhagyalaxmi |
ADH |
94904 90992 |
--do-- |
| K. Subhashini |
H.O. |
94904
90330 |
--
do -- |
| Kamalakara Reddy |
H.O |
94904 90991 |
--
do -- |
| K. Sridevi |
H.O |
94904 90989 |
--do-- |
| V. Srinivas |
H.O |
94904
90990 |
-- do -- |
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